Cookie Policy

Last updated: 7/8/2026

1. What are cookies?

Cookies are small text files that are stored on your computer, tablet, or smartphone when you visit a website.

Cookies ensure that a website functions properly, remember your preferences, and help us understand how our websites are used. Some cookies also allow us to better tailor the website’s content and our communications to your interests.

In addition to cookies, similar technologies, such as pixels, tags, and scripts, may also be used. In this policy, these are collectively referred to as “cookies.”

2. Who is responsible?

This cookie policy applies to the websites and digital platforms of The Belgian Chocolate Experience NV (TBCE), including Chocolate Nation and Octave.

Contact information:

The Belgian Chocolate Experience NV (TBCE)
Koningin Astridplein 7
2018 Antwerp
Belgium

Company number: BE0830.298.818

Email: info@chocolatenation.be
Phone: +32 3 207 08 08

3. What types of cookies do we use?

Our websites may use the following categories of cookies.

Essential cookies

These cookies are essential for the proper functioning and security of the website. Without these cookies, certain parts of the website cannot function.

They are used, among other things, for:

security;
session management;
language and cookie preferences;
proper functioning of forms;
technical features of the website.

No consent is required for these cookies.

Preference cookies

Preference cookies remember your settings to make the website more user-friendly.

For example:

language selection;
previously selected preferences;
ease of use on your next visit.

Analytical cookies

Analytical cookies help us understand how our websites are used.

This information is used to:

analyze visitor statistics;
measure the performance of our websites;
detect technical issues more quickly;
continuously improve the user experience;
better understand visitor behavior on our websites.

Where possible, this data is anonymized or pseudonymized.

Marketing Cookies

Marketing cookies are placed only after you have given your consent.

These cookies may be used to:

measure the effectiveness of marketing campaigns;
provide visitors with relevant information;
offer personalized communications or advertisements;
better understand interactions with our websites;
analyze the performance of online campaigns.

4. Third-Party Cookies

Our websites may use third-party services for purposes including:

web analytics;
visitor statistics;
marketing automation;
user analysis;
embedded videos;
interactive maps;
social media;
other integrated applications.

Depending on your cookie preferences, these third parties may also place cookies or similar technologies.

These parties process personal data in accordance with their own privacy and cookie policies. We recommend that you review these policies as well.

5. Your Consent

When you first visit our website, you will be asked to make a choice regarding the use of non-essential cookies.

You can choose to:

accept all cookies;
allow only necessary cookies;
customize your cookie preferences.

You can change or withdraw your consent at any time through the cookie preferences center on our website.

6. Managing or Deleting Cookies

You can delete or block cookies at any time through your web browser’s settings.

Please note that this may prevent certain parts or features of our websites from functioning optimally.

For more information, please visit your browser’s support pages.

7. Current Cookie List

The cookies used on our websites may change over time, for example when new features are added or when third-party service providers update their technology.

The most up-to-date list of cookies used, including their purpose, provider, retention period, and category, is always available via our cookie banner or the cookie preferences center.

8. Changes to this Cookie Policy

TBCE reserves the right to change this cookie policy at any time.

The most recent version is always available on our website. We recommend that you review this Cookie Policy regularly.

9. Questions

Do you have questions about this Cookie Policy or the use of cookies on our websites?

Please feel free to contact us.

The Belgian Chocolate Experience NV (TBCE)

Koningin Astridplein 7
2018 Antwerp
Belgium